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| Medium
Business - FlexiCom 400 |
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For mid-sized businesses requiring
100 to 384 ports. The FlexiCom 400 is available in two models, one
for general business, the other for heavy duty applications such
as call centres.
Standard features include:
- DC powered
- Support for Basic & Primary Rate ISDN
- 16 universal slots for line or extension cards
- High density 24 circuit extensions cards
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| More Information: |
FlexiCom
voice server features and specifications (PDF, 361KB) |
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| Flexible Features |
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FlexiCom Voice Servers each provide an entry
point for your current business, keeping in mind future growth.
Hardware is shared between all systems*, and software features are
common throughout.
Best of all, the FlexiCom Voice Servers come with most of the software
you will need as standard features, not as extra cost options. Features
include:
- Automatic Call Distribution (ACD) with matrix skills routing
for call centers
- Station Message Detail Recording (SMDR) for call
accounting systems
- Least Cost Routing (LCR) ensuring the best deal from your carrier(s)
- Traditional and ETSI ISDN support
- First party Computer Telephony Integration (CTI)
- Full hospitality suite including check-in/check out, auto wake-up
and more In fact, the only options that you pay for are:
- Inter-switch networking using the ECMA/ISO international Q.SIG
standard
- Third party CTI using ECMA CSTA, Novell TSAPI, TSAPI NT or
MS TAPI3 Verified forced account codes
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| Standards Throughout |
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To ensure that your investment stays current, Flexicom
guarantees that all FlexiCom Voice Servers use international standards,
such as ISO, ECMA and ETSI. Our optional Automatic Call Distribution
(ACD) Management Information System (MIS), Computer Attendant Position
(CAP) and customer administration tools all use Microsoft Windows
98,
Windows 2000 or NT, as does our full e-business call centre package,
the Flexicom EPICCenter, which provides
WEB chat, voice, and email routing. |
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| Natural Networking |
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| Using the internationally standardised Q-SIG protocol,
FlexiCom Voice Servers can talk to other FlexiCom's and even other
vendors PABXs in a network environment. The best part is the way the
FlexiCom can network over your data network (Voice over IP), using
on-board compression and without losing features between sites. It's
all on cards within the system. If you don't have a data network or
wish to keep your voice and data separate, the FlexiCom can also provide
voice over Frame Relay, ATM services or Microwave - in fact via virtually
any medium. |
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| It’s all On-Board |
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| Whether you require DECT GAP cordless handsets,
call centre messages, automated attendant, voicemail or even unified
messaging; the FlexiCom Voice Server has it all inside the system.
This means you only need to deal with one vendor, and don’t
have to worry about external computers, and can rely on power back
up from the system. |
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| Surprisingly Cost Effective |
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| For more information, on the latest technology
in voice servers. We’re confident you’ll be surprised
about the affordability of FlexiCom Voice Servers, and the further
cost benefits it can bring to your business. |
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| * Excluding miniaturised card in base FlexiCom
200 cabinet |
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